Privacy policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Gillespies.  If you have any requests concerning your personal information or any queries with regard to these practices please contact our Data Controller, Colin Gillespie at colin@iifb.co.uk. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998 and the new regulations from the 25th May 2018.

Information collected

We collect information from those who:

• Submit our online enquiry forms
• Make a purchase through our website or over the telephone
• Email us on any of our company email addresses
• Submit CVs and job applications

Use of personal information

We process personal information collected for the purposes of:

• Providing information about products and services
• Providing and personalising our services
• Dealing with your enquiries and requests

Your Details and How We Use Them

Please note that your information may be used to send you details of services that we offer that we have identified as likely to be of interest to you, including those you have requested.

If at any point you would like to opt-out of receiving communications from us, have your details removed from our database or would like to change the channels (such as email, SMS or post) that we use to contact you, please contact our Data Controller: Colin Gillespie at colin@iifb.co.uk

Any personal details you provide on this website will be sent only to the relevant person at Gillespies and used to process your requirement. Any details we hold in our website’s database is stored securely and deleted when we deem it no longer relevant.

Disclosures

We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent to the following:

• Business partners;
• Suppliers we engage to process data on our behalf;
• Successors in title to our business.

We will not sell or disclose your details to any 3rd party for the purpose of marketing, market research, or any purpose other than in direct relation with your enquiry or order.

Subject access requests

You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please email our designated Data Controller – Colin Gillespie at colin@iifb.co.uk. Please note that we reserve the right to charge a fee of up to £10 for any such request and can take up to 40 days to be deliver the requested information.

We reserve the right to amend this Privacy Policy from time to time to ensure ongoing compliance with the GDPR legislation.

Removal of online data

In order to minimise risk from a data breach, we regularly delete data stored on our website that is no longer required to process enquiries, applications or orders.

About Cookies

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

Are you happy for us to use cookies?

Some features that are designed to give you a better online experience only work if we use cookies. We assume that by continuing to browse our site you are happy for us to use cookies.